Omnichannel Speaker

Lisa Jennings Young is a content design leader with a passion for systems, storytelling, and making tech more human. She’s led content design for two of the world’s most complex communication platforms—Microsoft and Twitter—where she built high-performing teams, scaled AI-powered writing tools, and implemented strategies that continue to shape how people work. Lisa recently started a new role at Adobe as Group Manager, where she’ll manage a content design team and lead content strategy for AI. Lisa’s work spans UX writing, content systems, and emotional design, with a particular focus on ethical, human-centered experiences—especially when AI is in the mix. She’s known for blending big-picture thinking with practical tools that help content teams thrive. When she’s not mentoring the next generation of content leaders or obsessing over microcopy, you’ll find her in her garden or cooking for a crowd (ask her about her spice cabinet).