Build personal relationships across multiple touchpoints

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OmnichannelX is the world’s first conference dedicated to helping organisations build strong personal relationships with their audience. Many talents are involved in this process – from writers and designers, to marketing strategists and digital developers.

At OmnichannelX, we’re bringing together the best and the brightest in the field in a single room so they can share their success stories, tell tales of their early failures, and explain the techniques they’ve used to make their omnichannel initiatives successful.

What is "Omnichannel"?

Omnichannel is the unification of engagement and communication strategies so that they complement each other – rather than run in parallel – to give the audience what they really need. That means experience orchestration across multiple touch-points and aligning content, design, governance, and systems around the customers' journeys.

What is "Omnichannel"?

Omnichannel is the unification of engagement and communication strategies so that they complement each other – rather than run in parallel – to give the audience what they really need. That means experience orchestration across multiple touch-points and aligning content, design, governance, and systems around the customers' journeys.

Why attend?

Do you have a passion for content, communication, and UX and want to use your talents even more effectively? Then this is your chance to learn from the best in the industry from the different-but-related backgrounds needed to deliver excellent experiences and relevant content – anytime, anywhere. Learn how to increase your company's ROI while helping users better achieve their goals.

Some of the many brands who have spoken at OmnichannelX

 

The Omnichannel Quad

Every successful omnichannel initiative considers four key areas. This simple framework helps one understand how all effective communications are related. 

 

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