Twitter Chat: How can my knowledge content increase customer engagement?

June 2, 10:00 AM Eastern Daylight Time / 4:00 PM, Central European Time, 2020

Gain a new perspective on knowledge content by chatting live on Twitter with OmnichannelX speaker and knowledge strategy specialist, Patrick Bosek.

This chat will help you better understand

  • knowledge content and why it’s important
  • how to build a knowledge content platform, and
  • how meaningful customer engagement builds loyalty.

Patrick is deeply knowledgeable about structured content and can answer questions both about building knowledge content and exciting ways companies are using their own knowledge bases to build better customer experiences.

Follow the latest #OmniXConf Tweets at the scheduled time to participate.

COMING SOON: OMNIXCONF ONLINE June, 2021

Join us at #OmniXConf 2021, June 8-11 to learn from and network with the likes of Google's head of UX, Mastercard, Microsoft, Eli Lilly, Electronic Arts, and many more.

How our Twitter Chats work

  1. Follow #OmniXConf on Twitter and watch for Tweets coming from the official @OmniXConf account.
  2. At the scheduled time, we will begin chatting with a guest speaker for an hour. Join in the conversation, or just listen and learn
  3. We'll archive each chat on the Omnichannel Blog for future reference

About Patrick

Patrick is a co-founder of Jorsek Inc, makers of easyDITA. Since Patrick’s beginning with Jorsek in 2005, he has worked on a wide range of projects all focused on improving authoring, production, and distribution of content.