Omnichannel conference speaker

Sarah Richards

Sarah Richards

Content Design London
Founder
@ContentDesignLN

Founder of the content design movement, Sarah pioneered the standards during her 10-year career with the UK government. As head of content design for the Government Digital Service (GDS), Sarah created and implemented the content strategy for the GOV.UK website.

After leaving GDS, Sarah took her knowledge and wrote the respected and highly popular Content Design – a book for anyone creating user-centred content.

She also launched Content Design London to provide training and consultation in content strategy and content design for governments, charities and organisations in the UK and worldwide.

Sarah is also a respected and in-demand speaker and shares her expertise to audiences at conferences, meet-ups and events globally.


Additional content

[Podcast] Content design: Resetting the conversation around content
In this episode, we talk with Sarah Richards of Content Design London, the founder of what has become an entire movement in the world of content: content design. We discuss how content design came to be and how Sarah both needed it and used it to reset the conversation within the entire organisation of UK government about what a content professional is and does, and how the inter-team dynamics need to work to make sure that content is meeting the user’s real goals. Oh, and Noz Urbina gets his first job title update in over a decade!

Past event sessions

2020Content design 101: Resetting the conversation around content