Omnichannel conference speaker

Rui Meireles

Rui Meireles

Lead Service Designer

Rui Meireles is a Service Designer at Qvantel, with a strong focus on Customer Experience (CX) and Business Process Design.

From back-end development to solution architecture, from business analysis to Customer Journeys, he has gained an eclectic background within the telecom world in the past decade, while working in Europe, Asia, North and South America.

Rui holds a Master's degree in Electrical and Computers Engineering.

Fun Fact

I learned Spanish when I was hired for a project in Latin America and sent to do a workshop with a customer. I managed to survive by improvising Spanish based on my native Portuguese. It wasn't fun then.

Past event sessions

2021Simplifying omnichannel implementation with flexible process modelling