2020: Omnichannel presentation

The three primary channels for knowledge content (and how to synchronize them)

You have never purchased before!

Enable customers, increase customer efficacy, and build a better customer relationship by understanding and leveraging the three primary channels for knowledge content in your enterprise.

 

What you’ll learn


  • What are the three primary channels?
  • How do we drive them all from a single source?
  • What happens when we do?