2020: Omnichannel presentation

Planning and writing for voice UI

You have never purchased before!

First there was Siri. And then Cortana, Alexa, and Nest. Voice UI is the new hot thing – but how do you write in the right voice for… voice?

This session is for strategists and UX content creators alike. Planning and writing for a voice interaction means considering the complete experience – across all channels. In this session, you’ll learn how to plan for it, as well as tools to make the process easier.

 

What you’ll learn


  • How voice UI is different from written content
  • How to build a strategy that accounts for voice UI use cases
  • Why your company voice needs to change for voice UI
  • How to write and test content for voice UI