2021: Omnichannel presentation

Omnichannel: the future of digital commerce

Did you know brands that implement omnichannel properly see 85% customer retention?

Sailatha and Indrajit will cover the changing nature of digital commerce from “cart”, to engage everywhere and transact anywhere. It is only possible with the right omnichannel strategy and implementation.

The session will cover

  • trends in omnichannel commerce
  • how omnichannel enabled a commerce client to realise a seamless customer journey

What you’ll learn

  • Why omnichannel commerce is important
  • Why omnichannel commerce is needed now, and
  • How to strategize and implement your omnichannel commerce strategy.