2021: Omnichannel presentation

Omnichannel the future of digital commerce

In this session, I would like to cover why omnichannel is a key for digital commerce success. With the changing nature of digital commerce from cart, to engage everywhere and transact anywhere is only possible with the right omnichannel strategy and implementation.

The session will cover how omnichannel enable commerce client for a seamless customer journey realization and trends in the omnichannel commerce.


What you’ll learn

  • Why omnichannel commerce is important
  • Why now omnichannel commerce and,
  • How to strategize and implement

Session leader(s):