Omnichannel Workshop

Driving omnichannel transformation

When: 13:30 - Wednesday, January 30                Where: Polder 3

Bringing the organisational changes required to roll out an omnichannel strategy can be a complex mess to handle. Developing a shared vision, shifting mindsets, establishing the right level of standards and processes – these are the challenges we will address through collaborative group activities.


What you’ll learn

  • Identify the maturity level of your organisation
  • Select the priority initiatives to roll out
  • Define a change roadmap for the long run

Session leader(s):