2021 Welcome and omnichannel examples
Omnichannel keynote
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Programme Director Noz Urbina will open up the 2021 OmnichannelX conference look at what’s different about this year’s conference: proving the theory.
He’ll quickly look at the fundamentals: the meaning of omnichannel and trends in omnichannel experience and omnichannel strategy. Then, looking back on two decades of digital project experience, Noz will contextualise the event and highlight the many fantastic sessions to come.
What you’ll learn
- What is the meaning of omnichannel in 2021?
- What omnichannel examples have worked, and why?
- How is omnichannel strategy playing out in the real world?
Speaker(s):
Noz Urbina
Urbina Consulting